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Extending business intelligence to customers and suppliers

How Staples Australia is transforming its business through information transparency.

Be nimble, be agile, take risks, and apply innovation to how you’re using data in your business. It’s a fairly ambitious goal, but it’s one that Garry Whatley, VP of IT and Business Services for Staples Australia, believes is a matter of perspective. You either focus on the risk or you focus on the strategic advantage. Whatley is a proponent of the latter.

“Our end goal is to provide information transparency to our customers and suppliers, so we can make better business decisions collectively,” says Whatley. “That goal drove our transformation program, where we implemented a new hardware...

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